Refund Policy

Last updated: 14 June 2026

Cairn license purchases are sold and processed by Paddle.com, our Merchant of Record. Refunds are handled by Paddle in accordance with its buyer terms.

Try before you buy

Every feature of Cairn is available in a 14-day free trial — no payment card required. We strongly encourage you to use the trial to make sure Cairn fits your workflow before you purchase.

How refunds are handled

When you buy a Cairn license, the transaction is sold by Paddle.com acting as the Merchant of Record. Refund requests are reviewed and processed by Paddle under its Checkout / Buyer Terms. This does not affect any statutory refund or cancellation rights you may have as a consumer under the laws of your country.

Requesting a refund

You can request a refund directly from Paddle using the receipt Paddle emailed you after purchase, or through Paddle's buyer support. You're also welcome to contact us through our support portal and we'll help you reach the right place.

Effect on your license

If a purchase is refunded or charged back, the license key associated with that purchase is revoked. After revocation, the Software returns to its limited, read-only state on the next successful license check.

Contact

Questions about this policy? Email us at support@cairnapp.dev, or reach us through our support portal.